Not Eligible for the NDIS? Here’s What You Can Do Next

Not Eligible for the NDIS? Here’s What You Can Do Next

Finding out you’re not eligible for the NDIS can feel frustrating and confusing. Many people expect the NDIS to be their main support option, so receiving an ineligible outcome often leaves them unsure about what to do next. The good news is that this decision doesn’t close the door on getting help there are still several pathways available. Many people search not eligible for NDIS what to do next because the process isn’t always explained clearly, and it can be hard to know which steps come first.

This guide explains not eligible for NDIS what to do next, the steps you can take right now, and where to find support while you reassess your options.

If you ever feel lost during the process, our About Us page explains how Elmur supports individuals and families through each stage of their disability journey.

Why Someone Might Be Found Ineligible

Being told you’re not eligible for the NDIS does not mean your challenges aren’t real. The NDIS has specific criteria, and sometimes the issue is simply missing documentation or unclear functional impact.

Common reasons for ineligibility

• Insufficient medical or functional evidence
• Condition considered temporary
• Mild functional impact
• Not meeting residency requirements
• Not meeting the age requirement
• Reports not linked to daily challenges

Understanding why the NDIS found you ineligible is the first step in working out not eligible for NDIS what to do next, especially when the issue is simply missing evidence.

Many people feel discouraged after an ineligible decision, but this stage is often part of the process not the end.

Step 1: Request an Internal Review

If you believe the outcome was incorrect, you can ask for an internal review. This is one of the first steps in NDIS rejection next steps.

What you need for a strong review

• Updated medical reports
• Functional assessments (OT, physio, psych)
• Clear examples of daily challenges
• Evidence showing long-term, ongoing disability

You can read more about how the review process works on the NDIS Changing Your Plan page, which explains the steps for requesting an internal review.

Most reviews succeed when new and clearer evidence is provided.

Step 2: Explore Other Government and Community Supports

If you remain ineligible or need help while you gather new evidence, there are several alternatives to NDIS you can access. Many people don’t realise just how many options exist outside the NDIS.

Examples of supports you may be able to access

Type of Support	Examples
WA Government Supports	Community disability supports, housing assistance
Mental Health Programs	Counselling, psychosocial supports
Aged Care Supports	My Aged Care for people over 65
Community Organisations	Carer support, day programs, local networks
Disability Support Without NDIS	Private care, therapy, support workers

These options ensure you can still receive help even if you’re not eligible for the NDIS right now.

For disability supports available in Western Australia, the WA Government’s Disability Services page provides an overview of programs and assistance you may be able to access.

Step 3: Consider Private or Self-Funded Support

If government options don’t fully meet your needs, private support can fill the gap. Many families choose this while preparing stronger evidence for a future NDIS application.

Private supports you can access

• Support workers
• Occupational therapy
• Psychology
• Physiotherapy
• Personal care
• Community access

Why private support helps

• Quicker access
• Ability to choose your own providers
• No long waiting periods
• Support can help gather evidence for reapplying

This is a common option when people ask not eligible for NDIS what to do next and need immediate help. Many families choose private therapy or support workers as part of not eligible for NDIS what to do next, especially when they need immediate help.

Step 4: Reapply in the Future if Circumstances Change

You are allowed to reapply to the NDIS, especially if:

• your condition has worsened
• daily tasks have become harder
• new assessments show greater functional impact
• you now have stronger evidence

If you’d like a clearer understanding of how registered providers in WA can support you, our guide on being a Registered NDIS Provider in Western Australia explains the types of services available and how they help people outside and inside the NDIS.

Many people are approved the second time simply because their new application provides clearer information.

How Elmur Can Help

Being found not eligible for the NDIS can feel overwhelming, but you don’t have to navigate the next steps alone. Elmur can help you understand your options and find the right supports.

How we assist

• Guiding you to community and government supports
• Connecting you to private therapy or support workers
• Helping you prepare evidence for a future NDIS application
• Offering ongoing support, even if you are not yet an NDIS participant
• Answering questions through our FAQ page
• Providing friendly advice through our Contact Us page

Our goal is to make sure you feel supported with or without NDIS funding.

Frequently Asked Questions: Not Eligible for NDIS What to Do Next

Conclusion: Not Eligible for NDIS What to Do Next

Being found ineligible can be confusing, and it often leads people to ask not eligible for NDIS what to do next, but the truth is that there are still plenty of pathways forward. There are review pathways, community programs, private services, and the chance to reapply when your circumstances change. With the right information and support, you can still access meaningful help.

If you’d like guidance tailored to your situation, reach out through our Contact Us page and the Elmur team will walk you through your next steps.

Email: info@elmur.com.au
Phone: (08) 6558 8814
Website: Elmur Community Services
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