NDIS Application Process : How It Works and What You Need to Know
Starting with NDIS is such a daunting task that it might make you want to give up right away just at a glance of the eligibility criteria, the evidence that needs to be provided and the tons of forms that need to be filled out. In all this confusion, NDIS is still the good news, as they do not expect you to have it all figured out at once. The NDIS application process is a breeze once you comprehend what the NDIS looks for and the right way of preparing your information.
This manual is like your personal guide, showing you in a serene and simple manner each step one after the other.
Table of Contents
NDIS Application Process
1. Who Can Apply for the NDIS?
Before starting the NDIS application process, it helps to make sure you meet the basic eligibility rules.
The NDIS looks at:
• Your age (you must be under 65)
• Your residency status (Australian citizen, permanent resident, or Protected SCV holder)
• Whether your disability is permanent
• Whether it affects how you manage daily activities
The NDIS website also explains eligibility in more detail.
If you meet these criteria, you can move on to the Access Request.
2. Submitting an Access Request
The initiation of the NDIS application procedure is essentially the filing of an Access Request.
You can do this by:
• Calling the NDIS
• Completing the Access Request Form
• Asking for help from a GP or support service
The Access Request Form is a questionnaire that requests information about your disability, the duration of the condition, and the way it affects your daily life.
3. Documents and Evidence You Need
The NDIS will not approve an application without strong supporting evidence.
This evidence should come from health professionals who understand your condition well.
Most people include:
• GP letters or reports
• Specialist reports
• Psychologist or psychiatrist reports
• Occupational therapy assessments
• Physiotherapy or speech therapy reports
• Hospital or medical records
The NDIS needs clear information about how your disability affects everyday tasks such as:
• Mobility
• Communication
• Self-care
• Learning
• Social interaction
• Daily activities
A simple rule is:
If it affects your daily life, include evidence for it.
4. Role of Functional Assessments
Functional assessments help show the NDIS what your day looks like and what you struggle with.
They are often completed by allied health professionals like OTs, physiotherapists, or psychologists.
A good assessment covers:
• What you can do on your own
• What tasks you need support with
• Any assistive technology you rely on
• How your condition affects everyday activities
• Safety risks
• What supports you need long term
These reports are important. They make it easier for the NDIS to understand your real needs rather than just reading medical notes.
5. What Happens After You Submit Your Application
After submitting your information, the NDIS reviews:
• Your eligibility
• Your functional evidence
• Whether your disability is permanent
• Whether your support needs are ongoing
The NDIS may contact your GP or therapist if they need more information.
If everything is clear, you will receive a letter saying you are either approved or not approved.
You can track the process or ask questions by calling the NDIS or visiting their website.
6. Common Reasons Applications Are Denied
Many people are eligible for the NDIS but receive a “no” because the evidence wasn’t clear or complete.
Common reasons include:
• Not enough medical evidence
• Reports that don’t explain daily challenges
• Conditions that appear temporary
• Forms filled in with very little detail
• No functional assessment
• No specialist confirmation of the disability
Almost all rejections come down to missing or unclear information not because the person doesn’t need help.
7. What You Can Do If Your Application Is Denied
If you receive a letter saying you were not approved, you still have options.
You can:
• Ask for an internal review
• Submit new evidence
• Request updated assessments
• Reapply with stronger reports
• Get help from a support coordinator
Many people are approved on their second attempt after adding stronger reports.
8. Tips to Strengthen Your Application
Here are simple ways to make your NDIS application process smoother and more successful:
• Be honest about the support you need
• Include detailed, up-to-date medical reports
• Add functional assessments (OT, physio, psychology)
• Explain how your disability affects daily tasks
• Link everything back to safety, independence, and long-term needs
• Check your forms before submitting
• Ask your GP or therapist for a clear summary letter
Good evidence makes a big difference.
How Elmur Can Support You Through the Process
Elmur helps participants and families understand the NDIS application process without stress.
We explain the paperwork in simple terms, help gather the right reports, and make sure your information clearly shows your daily needs.
You can also learn more about our services and NDIS supports by visiting:
• About Us
• FAQ
• Contact Us
You can learn more about the wider supports we offer by visiting our page, Registered NDIS Provider in Western Australia.
Conclusion: NDIS Application Process
The process of applying for NDIS may seem confusing initially, but it gradually becomes simple once you are aware of the procedures and the type of proof that you need to provide. An application that is clear and backed with appropriate evidence is your way to getting a positive response and the assistance that you require for your daily living.
Elmur will be pleased to assist you at every stage if you require support.
Phone: (08) 6558 8814
Website: Elmur Community Services
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